Many users complain about ‘missing’ messages, not realizing they are being moved and Ignored by Outlook. Ignore messages is a useful Outlook feature but, like many Office features, lacks proper transparency or flexibility. This will erase all the Ignore conversations list but will not move any existing messages. You can remove all Ignore rules from the command line using the command: There isn’t one! Outlook maintains a list of conversations to ignore in the mailbox store (PST or OST) under ‘Conversation Action Settings’ (visible to administrators) but Microsoft hasn’t seen fit to add a display of them to standard users. HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0Īdd a DWORD key called OnGoingActionsExpirationĪnd add an integer value for the number of days before an inactive conversation stops being ignored. HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0 The Ignore expiry can be controlled from the registry There’s various values given around the web from 30 to 180 days. We can’t find anything definitive from Microsoft for Outlook 2013 so, absent other evidence, it’s probably also 14 days. no new messages arrive).Īccording to Microsoft, the Outlook 2010 default setting is 14 days. Outlook will delete an Ignore rule after some days of inaction (i.e. Or you can select a single message and move it to the Inbox (or any other folder). In Outlook 2007 you can right-click on an ignored message and choose Move | Disable Always Move Conversation.
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